Our response time for therapy coverage depends on the urgency and type of need, but we prioritize quick placement to prevent disruption in your patient care. For planned coverage needs like vacation, maternity leave, or known staff departures, we prefer 1-2 weeks notice allowing time to identify the best match, complete your credentialing process, and ensure smooth transition. For unexpected needs like sudden illness or emergency absences, we often provide same-day or next-day coverage depending on therapist availability in your area. We maintain relationships with therapists who can respond quickly for urgent situations. Per-diem coverage for individual patient visits can usually be arranged within 24-48 hours. For longer-term contracts spanning several weeks or months, 2-3 weeks lead time allows us to source therapists with appropriate availability who can commit to your timeframe. Response time varies by geographic location, current market demand, and any specialty requirements. High-demand areas and common needs get filled faster than rural locations or highly specialized requests (pediatrics, lymphedema certification, bilingual therapists). We maintain transparency about realistic timelines and work creatively to find solutions for urgent needs. Our extensive therapist network and industry relationships often allow us to mobilize coverage faster than agencies can recruit and credential new staff independently. The key is contacting us as soon as you identify a need so we can begin sourcing appropriate candidates immediately.

Our comprehensive vetting and credentialing process ensures every therapist placed with your agency meets high standards for clinical competence, professionalism, and reliability. Initial screening includes verification of current state PT or OT license in good standing with no disciplinary actions, confirmation of professional liability insurance meeting industry standards, criminal background checks and sex offender registry searches, detailed work history review and reference checks with previous home health supervisors, and assessment of home health experience level and clinical competencies. We verify education credentials, specialty certifications, and continuing education compliance. Therapists must demonstrate proficiency with Medicare documentation standards, OASIS documentation for physical therapists, electronic medical record systems, and home health best practices. We evaluate soft skills through structured interviews assessing communication abilities, cultural competency, problem-solving approaches, and professionalism. Reference checks with former supervisors provide critical insight into reliability, clinical judgment, patient rapport, and teamwork. We only present therapists we’ve thoroughly vetted and would confidently place with our most demanding agency partners. For your agency’s credentialing needs, we provide organized documentation packages including current licenses and certifications, professional liability insurance certificates, health screening records (TB, immunizations), background check results, professional references and contact information, detailed resume and employment history, and any additional documentation your agency requires. We maintain current records for all network therapists, tracking renewal dates and compliance requirements to ensure continuous eligibility. This rigorous vetting process protects your agency’s reputation, ensures patient safety and care quality, and provides confidence that contract therapists meet the same professional standards as your permanent staff.

We offer flexible billing arrangements designed to align with your agency’s financial processes and preferences. Most commonly, we invoice your agency directly for therapy services provided under agreed payment terms, typically net 15 or net 30 days based on your cash flow needs. Our detailed invoices include therapist name and credentials, dates of service provided, visit types and quantities (evaluation, treatment, discharge), patient identifiers without PHI, and clearly itemized charges. Pricing structures can be configured as per-visit rates with set amounts per visit type (evaluations typically cost more than treatment visits), per-hour rates for therapists working scheduled shifts or longer assignments regardless of visit volume, per-diem rates for therapists covering full days, or contract rates for extended assignments with preferential pricing based on duration and commitment. We discuss pricing during initial consultation based on your typical needs, visit complexity, geographic service area, and expected volume. Higher volume and longer commitments typically qualify for better rates. We handle all payment responsibilities to therapists including payroll processing, payroll taxes, workers compensation insurance, and any benefits, significantly simplifying your administrative burden. You receive one consolidated invoice from us rather than managing multiple independent contractor payments and tax forms. Some agencies prefer us to serve recruitment-only functions with direct contractor arrangements between the agency and therapist, which we can accommodate though most find our full-service model more convenient. For Medicare billing, you bill therapy services under your agency’s provider number exactly as you would for permanent employees. Therapists provide documentation meeting Medicare standards, and you process claims through your normal revenue cycle. We don’t interfere with your payer relationships. Our service simply provides qualified therapist coverage without the overhead, benefits costs, and HR burden of direct employment.

Yes, we offer temp-to-perm arrangements allowing you to convert successful contract therapists to permanent employees after an evaluation period. This approach dramatically reduces hiring risk by letting you assess a therapist’s clinical skills, work ethic, reliability, cultural fit with your team, and compatibility with your patient population before making a permanent employment commitment with salary and benefits obligations. Temp-to-perm typically works with the therapist starting as our contractor for an agreed trial period, commonly 30-90 days but sometimes longer, during which you thoroughly evaluate their performance in real-world conditions. If you’re satisfied and want to offer permanent employment, we charge a one-time conversion fee compensating us for recruitment, vetting, and temporary employment costs. Conversion fees typically range from 15-25% of the therapist’s projected first-year salary or a flat fee of $3,000-8,000 depending on the role and terms negotiated in our service agreement. This is substantially lower than traditional healthcare recruiter fees (typically 20-30% of annual salary) because you’ve had extended opportunity to evaluate the candidate through actual work performance rather than hiring based solely on interviews and references. Many agencies find temp-to-perm arrangements extremely valuable because they eliminate the common problem of impressive interviews who underperform in the actual role, provide flexibility if the match isn’t right without the awkwardness and costs of terminating a direct hire, allow the therapist to evaluate your agency as well ensuring mutual fit, and offer faster initial coverage than traditional recruitment while maintaining permanent hire options. We’re completely transparent about conversion fees, including terms in our initial service agreement so there are no surprises. Some contracts include reduced or waived conversion fees after minimum contract durations. Our goal is successful placements whether therapists remain contract or become your permanent employees.

Yes, Medicare documentation competency and OASIS proficiency are mandatory qualifications for all therapists in our home health network. Our physical therapists performing start of care evaluations are experienced with accurate, timely OASIS completion, comprehensive functional assessment and scoring, identification of homebound status and skilled service needs, coordination with nursing for complete multidisciplinary assessment, and understanding OASIS impact on case mix weights and reimbursement. Both PTs and OTs demonstrate expertise in Medicare documentation requirements including establishing and documenting medical necessity for skilled therapy services, writing measurable functional goals achievable within certification periods, documenting skilled interventions with specific techniques and patient response, demonstrating either functional progress or medical complexity justifying continued services, providing appropriate documentation for recertification, and completing thorough discharge summaries with outcomes and recommendations. Our therapists understand Medicare regulations specific to therapy including requirements distinguishing skilled therapy from maintenance programs, documentation standards for therapy caps and exceptions when applicable, and supervision requirements if therapy assistants are utilized. They’re proficient with common home health electronic medical record systems including Axxess, WellSky (Kinnser), Homecare Homebase, and PointClickCare, allowing rapid adaptation to your agency’s platform with minimal training. We verify documentation competency during vetting through detailed reference checks with previous home health employers specifically addressing documentation quality, compliance, and any deficiencies. When appropriate, we review writing samples or documentation examples. Our therapists understand that documentation quality directly impacts your agency’s financial health, regulatory compliance, survey outcomes, and professional reputation. They take this responsibility seriously and consistently produce documentation meeting CMS standards and supporting your agency’s operational success.

Initiating therapy staffing services with us begins with a comprehensive consultation to understand your agency’s specific needs and operational context. Contact us and we’ll schedule an initial meeting to discuss your agency’s service area and coverage gaps, patient census and acuity levels, specific therapist needs (PT, OT, or both; specialties required), current and anticipated staffing challenges, and timeline for needing coverage. We’ll gather information about your electronic medical record system, documentation requirements and quality standards, credentialing process and timeline, and preferred communication and coordination methods. We’ll explain our service model including how we source and vet therapists, the types of coverage we provide (per-diem, contract, temp-to-perm), our billing structure and payment terms, and conversion options if you want to hire therapists permanently. We’ll discuss realistic timelines for different types of placements and any current constraints like seasonal demand or therapist availability in your specific markets. If you want to proceed, we’ll establish a service agreement outlining scope of services and coverage types, therapist qualification requirements, pricing and payment terms clearly defined, credentialing and documentation requirements, conversion fees and terms for temp-to-perm, and cancellation or modification policies. Once the agreement is executed, we begin immediately sourcing appropriate therapists, preparing credential packages for your review and credentialing process, and coordinating interviews if you want to meet candidates before approval. After you approve a therapist, we coordinate start dates, provide necessary onboarding information, and initiate services per your schedule. We maintain regular communication throughout the engagement, ensuring satisfaction and quickly addressing any concerns. Our service area includes Lee, Collier, Charlotte, and Sarasota counties throughout Southwest Florida. Contact us today to discuss how our therapy staffing solutions can solve your coverage challenges and support your agency’s growth.